Pro-active brand management and protection is a much easier process during business growth. Trying to resolve a crisis when you have no processes in place can be a daunting task and an expensive exercise. Whilst using brand reputation management to deal with a crisis is a good solution, firefighting is never the best way to run your business.
The opportunity to set the foundations for your brand’s longevity should not be missed. The better you are prepared for PR storms and customer service issues, the less such matters can affect your brand and revenue in the future. The internet as a medium offers great opportunities but also significant customer management challenges. However good your service or company, reputation issues can arise and persist so much that they disrupt your work flow and growth. In some cases they can cause irreparable damage to a brand developing over years.
Why Social Media For Positive Profiling?
Our online communications team looks after a number of brands that allows us to pro-actively protect their reputation for complete peace of mind. Not only can they rest assured that their reputation is intact, they also achieve significant savings, both in monetary terms as well as in terms of their brand value. Start today and enjoy a happier working relationship with your customers and staff.
Our clients share their experiences of transformation and growth. Unfiltered feedback and the true testament to our service quality.
Social Media carried out a 3 month social and brand repositioning project and as a result our conversion ratio has increased by 20% in 3 months.With 30m visitors per annum to our web site, that has made a step change in our profitability and marketing ROI.We are delighted! Social Media just got on with it and delivered the results we needed.
Our relationship with Social Media Ltd has helped our business grow immeasurably in a highly competitive sector since 2008.They understand healthcare and are true online marketing experts.Don't be taken in by amateurs - these guys really know their stuff.
Having worked with Kostas and his team over the past year, I would wholeheartedly recommend Social Media Ltd's SEO services.From making the complex seem simple, to offering fresh ideas and more, Kostas and his team take the questions and hassle out of SEO and also deliver fabulous results.